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Privacy Policy

Cirrus Elevate

Last updated: 04/04/2026

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1. Introduction

Cirrus Elevate (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal data when you use our website, coaching services, and any associated platforms.

Cirrus Elevate is a service operated by Cirrus Selection Limited.

 

For the purposes of UK data protection law, the data controller is:

Cirrus Selection Limited
82 Westbrook End, Newton Longville, Buckinghamshire, MK17 0DF

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2. What We Do

Cirrus Elevate provides interview coaching, preparation services, and training support to individuals and organisations.

This includes:

  • 1-to-1 interview coaching sessions

  • Group coaching or workshops

  • Online resources and learning content

  • Subscription-based coaching services

  • Candidate preparation services on behalf of client organisations

 

3. What Data We Collect

We may collect and process the following data:

Personal Information

  • Name

  • Email address

  • Phone number

  • CV / career history (if provided)

  • Employment details

  • Interview history or preparation materials

Coaching & Assessment Data

  • Notes from coaching sessions

  • Interview feedback

  • Performance insights

  • Recorded sessions (where applicable and with consent)

Technical Data

  • IP address

  • Browser type and device information

  • Website usage data

Payment Information

  • Billing details (processed securely via third-party providers, we do not store full payment details)

 

4. How We Use Your Data

We use your data to:

  • Deliver interview coaching and preparation services

  • Tailor coaching to your specific needs

  • Manage subscriptions and bookings

  • Communicate with you about sessions, updates, and services

  • Improve our services and user experience

  • Provide feedback to client organisations (only where applicable and agreed)

  • Meet legal and regulatory obligations

 

5. Legal Basis for Processing

We process your data under the following lawful bases:

  • Contractual necessity – to deliver coaching services you have requested

  • Legitimate interests – to improve services and provide relevant support

  • Consent – for recordings, marketing communications, or optional services

  • Legal obligation – where required by law

 

6. Sharing Your Data

We may share your data with:

  • Client organisations (only where you are participating in coaching arranged by them)

  • Service providers (e.g. booking systems, CRM, payment platforms)

  • Professional advisers where required

  • Regulatory bodies if legally required

 

Client-Sponsored Coaching

Where coaching services are provided on behalf of an employer or client organisation, we may share limited information with that organisation.

This may include:

  • Attendance or participation status

  • General progress updates

  • High-level feedback on preparedness

 

We will not share detailed personal coaching discussions or sensitive personal data unless:

  • You have given explicit consent, or

  • It is clearly agreed in advance as part of the service

 

All data shared will be proportionate, relevant, and handled in accordance with data protection laws.

We will never sell your personal data.

All third parties are required to respect the security of your data and process it in accordance with the law.

 

7. Data Retention

We retain your data only for as long as necessary:

  • Coaching data: typically up to 12–24 months

  • Subscription/account data: for the duration of your subscription

  • Legal/financial records: in line with statutory requirements

You may request deletion of your data at any time, subject to legal obligations.

 

8. Data Security

We take appropriate technical and organisational measures to protect your data, including:

  • Secure systems and access controls

  • Encrypted platforms where appropriate

  • Restricted access to personal data

However, no system is completely secure, and we cannot guarantee absolute security.

 

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, contact us at:
david@cirrusselection.co.uk

 

10. Cookies

Our website uses cookies to:

  • Improve user experience

  • Analyse website traffic

  • Support functionality

You will be asked to consent to cookies when you visit our site.

 

11. Third-Party Platforms

We may use third-party platforms for:

  • Video coaching (e.g. Teams/Zoom)

  • Scheduling systems

  • Payment processing

These providers may process your data on our behalf and have their own privacy policies.

 

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page, and where appropriate, notified to you.

 

13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Cirrus Elevate
david@cirrusselection.co.uk
Cirrus Selection Limited
82 Westbrook End
Newton Longville
Buckinghamshire
MK17 0DF

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